Energy Star® Windows & Glass Doors (Residential)

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Install efficient windows and sliding glass doors to stop cold drafts and hot air from entering your home.

Check eligibility at www.energystar.gov

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1. Confirm Customer Eligibility

Customer must reside in Texas and receive electric service from El Paso Electric
Single Family Homes (1-4 units)
Multifamily Homes (more than 4 units) - Must be individually metered
For Income Qualified incentives, customer must meet Low Income requirements and complete an Income Eligibility Form and supporting documentation.

2. Provide a Written Quote

Contractor must provide the customer with a written quote that includes all work materials before any work is done. http://www.consumer.ftc.gov/articles/0242-hiring-contractor

3. Project Notification/Schedule Inspections

Notify CLEAResult and El Paso Electric of upcoming projects before projects are initiated, as well as to schedule pre- and post-installation inspections.
All contractors must schedule pre- and post-installation inspections for their first three projects annually.
All contractors must schedule inspections for at least 15% of submitted projects after their initial three inspections.

4. To Qualify Windows and Sliding Glass Doors

5. Complete Incentive Form

6. Submit Required Documentation for Payment of Each Project

Contractor must submit within 45 days of completion – be sure to select heating and cooling type

Applicable pre/post photographs -refer to portal training manual for sample photos
Invoice - showing EPE incentive and customer out-of-pocket cost
Income Eligibility Form and supporting documentation (Income Qualified only)

7. Quality Control/Quality Assurance

Visit NREL Standard Work Specifications at https://sws.nrel.gov for guidelines to ensure quality installations based on national best practices.
Maintain program compliance – see Probationary Policies & Procedures document

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