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Water Heater Pipe Insulation (Residential)

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Insulating the pipes and tank of an electric water heater prevents heat loss.

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You can either continue where you left off or start over. Starting a new application will delete your saved progress.

1. Program Overview

  1. El Paso Electric will pay out a rebate/incentive for completed projects within EPE’s Texas service territory.
  2. Customers may hire a contractor of their choice, or they may choose to do the work themselves.
  3. If total project cost is less than the calculated rebate amount, the rebate will equal the total project cost.

2. Customer Eligibility

  1. Customer must reside in Texas and receive electric service from EPE.
  2. Single Family Homes only (1-4 units in one location).
  3. Multifamily Homes (more than 4 units) - Must be individually metered
  4. To qualify for enhanced incentives through our Income Qualified Energy Efficiency Program check the Income Eligibility Form found at https://www.epelectric.com/energy-efficiency/texas-residential-energy-efficiency-programs
  5. Customer must qualify through categories 1A, 1B or 1C. Category 2 is not eligible.
  1. Category 1A - Provide proof.
  2. Category 1B - Confirm during funding reservation.
  3. Category 1C - Check at https://www.huduser.gov/portal/sadda/sadda_qct.html

3. To Qualify

  1. New Equipment MUST be purchased and installed in the current program year.
  2. Water Heater type must be existing Electric or Heat Pump with no heat traps.
  3. New construction and water heater replacements are not eligible
  4. Pipe insulation must be at least R-3 to qualify, and all visible piping must be insulated.

4. Program Funding

  1. This program has limited funding. Rebates are awarded on a first‐come, first‐served basis.

5. Submit Required Documentation for Payment of Project

  1. For Customer rebate application the following documents must be submitted within the 45-day period starting from the invoice date:
  1. Photographs of old and new pipe insulation and copy of invoice/store receipt
  2. Income Eligibility Form and supporting documentation (Income Qualified only)
  1. For Contractor incentive application the following documents must be submitted within the 45-day period starting from the invoice date:
  1. Completed incentive form
  2. Applicable pre/post photographs
  3. Invoice- showing El Paso Electric incentive and customer out-of-pocket cost
  4. Income Eligibility Form and supporting documentation (Income Qualified only)

6. Project Notification/Schedule Inspections

  1. Once the application is submitted, El Paso Electric and/or CLEAResult may perform an inspection to confirm project completion before paying out incentive. Inspections take 15 to 20 minutes and are scheduled during office hours; M-F, 8:00 am – 5:00 pm.