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Faucet Aerators (Low Income)

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For the average American household, water heating is the second largest expense.* By upgrading to a low flow showerhead or faucet aerator, you can significantly reduce your energy costs AND your water bill.

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1. Confirm Customer Eligibility

  1. Customer must reside in Texas and receive electric service from El Paso Electric
  2. Single Family Homes (1-4 units)
  3. Multifamily Homes (more than 4 units) - Must be individually metered
  4. For Income Qualified incentives, customer must meet Low Income requirements and complete an Income Eligibility Form and supporting documentation.

2. Provide a Written Quote

  1. Contractor must provide the customer with a written quote that includes all work materials before any work is done. http://www.consumer.ftc.gov/articles/0242-hiring-contractor

3. Project Notification/Schedule Inspections

  1. Notify CLEAResult and El Paso Electric of upcoming projects before projects are initiated, as well as to schedule pre- and post-installation inspections.
  2. All contractors must schedule pre- and post-installation inspections for their first three projects annually.
  3. All contractors must schedule inspections for at least 15% of submitted projects after their initial three inspections.
  4. All contractors must install/service an additional measure aside from LEDs.

4. To Qualify Aerators & Low-Flow Showerheads

  1. Retrofit only
  2. Must have an electric water heater
  3. Flow rating must be legible to be eligible for replacement
  4. Replaced aerators and showerheads must be collected by the contractor and held for inspection by EPE/CLEAResult o For aerators - Baseline: 2.2 GPM minimum, Efficiency Standard: 1.5 GPM maximum
  5. For low-flow showerheads – Baseline: 2.5 GPM maximum, Efficiency Standard: 1.5 GPM, 1.75 GPM or 2.0 GPM maximum

5. Complete Incentive Form

6. Submit Required Documentation for Payment of Each Project

    1. Contractor must submit within 45 days of completion
  1. Applicable pre/post photographs - Close up picture showing either GPM rating of replace and newly installed device.
  2. Invoice - showing EPE incentive and customer out-of-pocket cost
  3. Income Eligibility Form and supporting documentation (Income Qualified only)

7. Quality Control/Quality Assurance

  1. Visit NREL Standard Work Specifications at https://sws.nrel.gov for guidelines to ensure quality installations based on national best practices.
  2. Maintain program compliance – see Probationary Policies & Procedures document